Frequently Asked Questions

General Questions

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We are not able to refund cancelled bookings 1 month prior to arrival.  We would advise you take out appropriate travel insurance to ensure you are covered out with this period.  If you must cancel due to Government Guidelines, we allow you to transfer you booking to another date within a 1-year period or issue a refund on what you have paid.

Check in 15.00

Check out 10.00

This depends on availability; we will try to accommodate your requirement if possible.

Yes please. Payment in full at time of booking is essential.

Yes, or you can contact us through our website and pay via BACS (Bank Transfer).

Yes, £50 to cover any breakages.  This will be returned.  Please let us know if there is any damaged during your stay.

Snug Questions

Yes.  1 x hand towel & 1 x bath towel per person.  Please supply your own towels for going to the beach etc.  We will supply bedding for the duration of your stay

Yes, they have gas central heating.

Yes, but please be mindful of future guests we would be grateful if strong-smelling foods were avoided.

Toilet Paper only

Site Questions

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Each Snug has its own parking space.

Due to the croft animals’ pets are not allowed

Yes, strictly no smoking inside the Snugs

Yes, we provide a BBQ area and disposable BBQs are available at a cost.

Please keep the Snugs clean and tidy.  Empty bins prior to departure.  Strip beds prior to departure and leave in the bags provided with towels cloths etc.  Please leave windows open prior to departure to allow good air circulation.

Planning a trip to The Highlands?

A warm Highland welcome awaits you at Lairg Glamping Pods.
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